Sep 1, 2013

Hearing Disability Services At The Disney Parks

There are no shortage of options available at the Disney parks to assist Guests with hearing disabilities. These options include:
• Guest Room Amenities
• Assistive Listening
• Handheld Captioning
• Reflective Captioning
• Video Captioning
• Sign Language Interpretation
• Written Aids
• Text Typewriter Telephones

Guest Room Amenities
Any Guest Room at a resort hotel can be equipped with door knock and phone alerts, phone amplifiers, bed shaker notification, a strobe light smoke detector, and a Text Typewriter (TTY) telephone.

Handheld Devices
Disney's Handheld Devices are available at Guest Relations at all 4 theme parks on a first-come, first-served basis. Guests pay a $100 deposit when picking them up, which is completely refundable upon their return.
Assistive Listening
Disney's Assistive Listening technology amplifies sound through headphones or an induction loop at specific theme park attractions. This is recommended for Guests with mild to moderate hearing loss. Check out the different experiences where Assistive Listening is available:
     Walt Disney World Resort
           • Assistive Listening Attractions
           • Assistive Listening Entertainment
     Disneyland Resort
           • Assistive Listening Attractions
           • Assistive Listening Entertainment

Handheld Captioning
This system using a wireless, handheld receiver to display text in location where fixed captioning systems would be impractical, such as on moving attractions. Check out the different experiences where Handheld Captioning is available:
     Walt Disney World Resort
           • Handheld Captioning Attractions
           • Handheld Captioning Entertainment
     Disneyland Resort
           • Handheld Captioning Attractions
           • Handheld Captioning Entertainment


Fixed Systems
Reflective Captioning
This technology is used at select theater-style attractions. The Reflective Captioning projects text onto an acrylic glass panel in front of the Guest. Check out the different experiences where Reflective Captioning is available:
     Walt Disney World Resort
          • Reflective Captioning Attractions
          • Reflective Captioning Entertainment
     Disneyland Resort
          • Reflective Captioning Attractions
          • Reflective Captioning Entertainment

Video Captioning
Monitors displaying captions, often during attraction pre-shows, are designated by a "CC." The monitors can be activated with the Handheld Device mentioned earlier or with a Single Button remote control, which requires only a $25 refundable deposit. Check out the different experiences where Video Captioning is available:
     Walt Disney World Resort
          • Video Captioning Attractions
          • Video Captioning Entertainment
     Disneyland Resort
          • Video Captioning Attractions
          • Video Captioning Entertainment


Other Available Assistance

Sign Language Interpretation
Interpretation via Sign Language is provided to Guests at specific live theme park shows on a rotating basis.

At the World Disney World Resort, the schedule is as follows:
     • Disney's Animal Kingdom: Saturdays
     • Hollywood Studios: Sundays and Wednesdays
     • Magic Kingdom: Mondays and Thursdays
     • Epcot: Tuesdays and Fridays
A specific schedule of events that will be interpreted is available from Guest Relations, by contacting your Travel Agent, or by calling 407-824-4321 (voice), 407-827-5141 (TTY).

At the Disneyland Resort, the schedule is as follows:
     • Disneyland Park: Mondays and Saturdays
     • Disney California Adventure Park: Sundays and Fridays
For more specifics, contact your Travel Agent or call 714-781-INFO (x4636), Option 1, Option 0.

Check out the different experiences where Sign Language Interpretation is available:
     Walt Disney World Resort
          • Sign Language Interpretation Entertainment
     Disneyland Resort

Sign Language Interpretation can also be requested for events that it is not otherwise planned. Disney asks that these requests be made with at least 14 days advance notice by contacting your Travel Agent, or by calling 407-824-4321 (voice), 407-827-5141 (TTY) for the Walt Disney World Resort or 714-781-INFO (x4636), Option 1, Option 0.

Written Aids
Packets containing dialogue, flashlights, pens, and paper are available  at or near the performance areas or entrances for most shows and attractions. Cast Members have a pad of paper and pens or pencils available to them to use in order to communicate with Guests. Cast Members with abilities in Sign Language can be identified with the appropriate language pin.

Text Typewriter (TTY) Telephones
Pay phones marked with a Text Typewriter (TTY) symbol are equipped with amplified handsets and are available through the Walt Disney World Resort. Specific locations are listed in the "Guide for Guess with Disabilities."

Guide for Guests with Disabilities

The following guides are also available at Guest Relations at each of the theme parks:
filed under: , , , ,

No comments:

Post a Comment

Subscribe to: Post Comments (Atom)